Return & Refund Policy
Thank you for shopping at Purkashish. We strive to ensure that you receive your order accurately and in perfect condition.
Please read our return policy carefully before making a purchase.
1. General Return Policy
We do not accept general returns or exchanges for change of mind, size issues, or personal preferences. All sales are final, except under the specific condition outlined below.
2. Exceptions: Wrong Product Delivered
We take utmost care in fulfilling every order. However, if you receive a wrong product (an item that is completely different from what you ordered), we will gladly accept a return or replacement.
To be eligible for a return due to a wrong product:
You must notify us within 24 hours of receiving your order.
The product must be unused, unwashed, and in its original packaging with all tags, labels, and seals intact.
You will be required to share unboxing video proof or clear photographs of the wrong item received along with the shipping label.
3. How to Report a Wrong Product
If you received an incorrect item, please contact our support team immediately:
Email: sales@purkashish.in
Phone/WhatsApp: +91 7508179000
Address: S-214, Industrial Area, Jalandhar City. 144004
Once your request is reviewed and approved, we will provide instructions on how to return the item and arrange for the correct product to be dispatched or process your refund as applicable.